Showing posts with label Tort Liability. Show all posts
Showing posts with label Tort Liability. Show all posts

22 April 2018

Unthinkable: Adapting in New World Disorder...

Will 2018 bring more data breaches, lost laptops and insider threats than 2017?  This is why CSO's, CPO's and corporate General Counsels have their teams working overtime.

When the enemy is increasing their attacks, utilizing new strategies and leveraging the existing base of compromised organizational intellectual and data assets, the future horizon becomes ever more clear. 

The statistics don't lie.  1579 documented Data Breaches occurred in 2017. Up 44.7% according to reports by the Identity Theft Resource Center (ITRC) compared to the previous year.  It is the new normal.

The Insider Threat Program (InTP) however, remains a key focus for Operational Risk Management (ORM) professionals because human behaviors are exaggerated during periods of stress, fear and uncertainty. This means that people who may have never considered doing something to jeopardize their reputations, may now be up against a wall.

When there is no obvious exit and no way out, people will do extraordinary things to get ahead, beat the odds and hedge their own risk portfolio of life.

In Joshua Cooper Ramo's book "The Age of the Unthinkable", "Why the New World Disorder Constantly Surprises Us and What We Can Do About It" the author discusses the concept of Deep Security. His analogy of how to think about "Deep Security" is the biological immune system:
"A reactive instinct for identifying dangers, adapting to deal with them, and then moving to control and contain the risk they present."
The key word in Ramo's writing is "Adapt".  Being Adaptive.  However, prior to this there are two other very vital words that we feel are even more imperative. Instinct. Identifying. In other words, Proactive Intuition.

Ask any savvy investigator on how she solved the case and you may hear just that, "I had a hunch."

Talk with a Chief Privacy Officer in any Global 500 company.  You might get them to admit they have a sense that their organization will be the target of an "Insider data breach" incident in the coming year or two.

Do you remember signing off on reading and your acceptance of the employee handbook?  When did your organization last make changes to the Corporate Employee policies?  We would start with the updates to the following sections:
  • MEDIA CONTACT
  • SOCIAL MEDIA POLICY
  • REMOTE ACCESS POLICY
  • E-MAIL, VOICE MAIL AND COMPUTER NETWORK SYSTEM PRIVACY
  • (YOUR ORGANIZATION) RIGHT TO ACCESS INFORMATION
  • SYSTEMS USE RESTRICTED TO COMPANY BUSINESS
  • FORBIDDEN CONTENT
  • PASSWORD SECURITY AND INTEGRITY
  • INTERNET ACCEPTABLE USE POLICY
  • POLICY ON USE OF SOFTWARE
  • COMPANY PROPERTY
  • PROTECTION OF TRADE SECRETS/NON-DISCLOSURE OF COMPANY INFORMATION 
Due to the increasing complexity of IT systems, cloud computing, data networks and the hundreds or thousands of laptops and mobile devices circling the globe with company executives and employees is enough to predict that a major breach will occur.

Being adaptive and having proactive intuition in the modern enterprise does not come natural. You have to work at it and it requires a substantial investment in time and resources to make it work effectively.  Proactive Intuition.

Once you realize that all of the controls, technology and physical security are not going to keep you out of harms way, you are well on your way to reaching the clairvoyance of "The Age of the Unthinkable."

12 March 2016

Rugged DevOps: Reengineering for our Next Generation...

The reengineering of the Internet is now underway for our next generation beyond the millennials.  The unification of corporate software development and information security teams are experiencing a deja vu and reminiscent of scenes from the 1993 movie "Groundhog Day."  Operational Risk Management (ORM) is hopeful that we are having a new resurgence of software vulnerability management thinking.  Why?

"A weather man is reluctantly sent to cover a story about a weather forecasting "rat" (as he calls it). This is his fourth year on the story, and he makes no effort to hide his frustration. On awaking the 'following' day he discovers that it's Groundhog Day again, and again, and again. First he uses this to his advantage, then comes the realization that he is doomed to spend the rest of eternity in the same place, seeing the same people do the same thing EVERY day."  --Groundhog Day

We are seeing the reunification of 1990's Software Quality Assurance (SQA) thinking, combined with the rigor of new 21st century rapid software development disciplines.  It is called "Rugged DevOps."  Application development life cycles are getting shorter these days.  That is because modern day software development life cycles are taking a more component-based approach, with the reuse of standardized software capabilities.  This makes sense, as long as the use of software quality assurance tools and services are not abandoned and new tools and processes are embraced.

Welcome to "Rugged DevOps."  This Forrester report, "The Seven Habits of Rugged DevOps" will give you more context:

Habit 1: Increase Trust And Transparency Between Dev, Sec, And Ops


Habit 2: Understand The Probability And Impact Of Specific Risks


Habit 3: Discard Detailed Security Road Maps In Favor Of Incremental Improvements


Habit 4: Use The Continuous Delivery Pipeline To Incrementally Improve Security Practices


Habit 5: Standardize Third-Party Software And Then Keep Current


Habit 6: Govern With Automated Audit Trails


Habit 7: Test Preparedness With Security Games


"Enabling Digital Trust of Global Enterprises" in the next decade will require software development organizations to embrace security and risk professionals simultaneously, on a more consistent and non-adversarial basis:
DevOps practices can only increase speed and quality up to a point without security and risk (S&R) pros' expertise. Old application security practices hinder speedy releases, and security vulnerabilities represent defects that can leave a company open to cyberattacks. But DevOps practitioners can leap forward with both increased speed and quality by including S&R pros in DevOps feedback loops and including security practices in the automated life cycle. These new practices are called rugged DevOps. This report presents the seven main principles of rugged DevOps so I&O pros and developers can break down barriers with S&R pros and achieve faster releases with stronger application security.
Chief Information Officers (CIO), Chief Privacy Officers (CPO), Chief Legal Officers (CLO), Chief Operating Officers (COO), Chief Security Officers (CSO) and maybe the Chief Executive Officers (CEO) are now paying more attention to these issues.

Here are 9.5 million more reasons why:

In 2007, a class action lawsuit was filed in the United States District Court of the Northern District of California against Facebook on behalf of 3.6 million users of Facebook concerning its “Beacon” program. KamberLaw represented the plaintiffs in this action and Cooley LLP represented Facebook. This suit was settled in 2009 and was granted final approval by the Hon. Richard Seeborg in March 2010. As part of the settlement, the parties created the Foundation (the Digital Trust Foundation) “the purpose of which shall be to fund projects and initiatives that promote the cause of online privacy, safety, and security.” The case settled for $9.5 million, with the Foundation receiving approximately $6.7 million after attorney’s fees, payments to plaintiffs, and administrative costs. There were four objectors to the settlement, two of whom appealed the approval to the Ninth Circuit Court of Appeals and subsequently the Supreme Court. But ultimately, in November 2013, the appeals were rejected and the Foundation was funded. The Foundation will distribute more than $6 million and will close its doors once all of the grants have been distributed and completed.

The corporate Board of Directors conversations about the topic of "Digital Trust" is now ongoing and the subject of new business units.  Security vs. Privacy has been a recent media frenzy between some of our technology companies and the U.S. government.  Your elected officials in the U.S. House of Representatives are also on the hot seat now, to produce new relevant legislation.  The courts are adding more privacy and data breach cases to the docket each week.  The "Digital Equilibrium Project" is being established and will hopefully include an international set of stakeholders.

Authoring the rules that everyone understands and everyone can agree on, sets the stage or playing field for the environment of competition to engage with some sense of civility.  Rules will be broken in plain sight and the referee (law enforcement, judges, courts, juries) will impose a penalty, while potentially millions of people watch live.  Is it a penalty kick or just a loss of down?

Think global.  Think at the speed of light.  Think about the trust of e-commerce transactions where millions of people rely on our computing machines every waking minute of the day.  Where Zettabytes of data are in use.  The rules on the "Digital Playing Field" are vital to our future social and economic well being.

"Rugged DevOps" is another and necessary component of a safe, private and secure Internet ecosystem.  Operational Risk Management (ORM) professionals are evermore concerned, with the root cause of our current Privacy vs. (soon to be "And") Security headlines.  Digital Trust is hard to achieve and yet easy to forfeit.  It is time for us to begin "Reengineering for our Next Generation".

07 February 2016

Trusted Enterprise: Digital Science in Business...

Digital Trust has been a cornerstone for any serious organization in our 21st century era.  The foundation for an Operational Risk Management (ORM) design, begins with the engineering science of a sound and endurable platform for "Enabling Digital Trust of Global Enterprises."
The Accenture Technology Vision 2016 verifies "Digital Trust" as one of five major trends:
As every digital advancement creates a new vector for risk, trust becomes the cornerstone of the digital economy. Without trust, digital businesses cannot use and share the data that underpins their operations. To gain the trust of individuals, ecosystems, and regulators in the digital economy, businesses must possess strong security and ethics at each stage of the customer journey. And new products and services must be ethical- and secure-by-design. Businesses that get this right will enjoy such high levels of trust that their customers will look to them as guides for the digital future.  Source:  Accenture Technology Vision 2016
The concept of data ethics as a significant component of establishing "Digital Trust" is vital.  When you introduce the concept of ethics to the dialogue on software engineering in the global enterprise, there are several key considerations.  Adding the moral governance of actions taken as a result of insights derived from the analysis of information, is also a valid vector in the design of trustworthiness for modern digital applications.  Yet this means nothing, without first understanding how humans make their decisions to trust.  How effective the entire ecosystem of "Digital Trust" becomes will always come back to the root.  Digital Ground zero.

Ground zero for "Digital Trust" is the actual "Trust Decision" itself.  The science of the "Trust Decision" elements and process has been the focus of researchers and academic study for years.  In order for us to truly understand how to achieve digital trust in business, we must first grasp the science and evidence of the core elements and root of our "TrustDecisions."  Does "Achieving Digital Trust" in the enterprise ensure that, as a business you are "Achieving a Defensible Standard of Care"?   Not necessarily.

The two concepts are mutually exclusive, yet they still have affinity for each other.  Accenture's Technology Vision, provides the enterprise with sound reasoning about how to create a path towards improving digital trust, especially as it pertains to the reputation benefits associated with the "Brand."  Adding the element of ethics, drives the consumer thinking that the business has addressed privacy requirements in terms of the legal rules and usability factors.

Incorporating the conversation in the Board Room about data ethics (collection and use) or how as an enterprise you must design-in legal controls in order to alleviate liability, requires something new.  It requires all interested parties to go back to the root.  How does the human make a decision to trust?  How does a computer make a decision to trust another computer?

The people sitting around the Board Room table are thinking about creating more wealth.  They are not asking themselves, how do computers trust other computers?  In our digital age where decisions are being made as a result of the execution of zeros and ones at light speed, someone has to be designing the trust architecture with the right people in the enterprise.  The question is now at hand, who is that person or business unit?

The answer is going to be different in each business or organization.  What is the maturity of the particular digital ecosystem and how vast is the landscape for the computing assets?  One fact that must be acknowledged early on, is that it probably does not entirely exist today.  The ideal unit of people and systems that are necessary to achieve digital trust, are currently spread out across the typical silos of a business architecture.  IT, Marketing, Legal, Info Security, Privacy perhaps.  However, the dedicated and funded "Digital Trust" team, task force or department, has yet to be established.  So what?

Continue to operate as you are.  Without the advantage of truly understanding the elements of "Trust Decisions" and how this is relevant to "Achieving a Defensible Standard of Care."  A trustworthy computing division, may have existed in the past at your organization, yet initially with another focused mission,  "Cyber Crime" intervention.  You see, the idea of trust and why it is so vital to the success of the information technology industry is not new.  Smart malware researchers and software engineers understood this at the dawn of the Internet.  So why is this any different?

Trustworthy computing in the 90's is not the same as the application of "Trust Decisions" in the year 2016 and beyond.   Especially today, with the speed of cloud computing adoption and the outsourcing of core data transactions across borders.  The international implications of privacy laws and the routing and storing of data outside of your native country, is now in play.  Negotiations by a Nation State to bypass traditional use of mutual legal assistance treaty (MLAT) is the new normal:
If U.S. and British negotiators have their way, MI5, the British domestic security service, could one day go directly to American companies such as Facebook or Google with a wiretap order for the online chats of British suspects in a counter­terrorism investigation.

The transatlantic allies have quietly begun negotiations this month on an agreement that would enable the British government to serve wiretap orders directly on U.S. communication firms for live intercepts in criminal and national security investigations involving its own citizens. Britain would also be able to serve orders to obtain stored data, such as emails.  Source:  Washington Post
The requirements have changed.  The next era of "Achieving Digital Trust" requires so much more.  It now requires standing up and providing substantial resources to the "TrustDecisions" Unit within the enterprise.  What does this mean to the future of the Trusted Enterprise?

It means that the Chief Information Officer (CIO), Chief Privacy Officer (CPO), General Counsel and Chief Information Security Officer (CISO) will be using data and Digital Science to design a new architecture for the Trusted Enterprise.  They will deliver it to the desk of the Chief Executive Officer (CEO) very soon.

08 June 2014

Algo Bots: The Risk of Human Error...

What "Trust Decisions" did you make this past week?  How fast did you make them?  The ability to manage an entire portfolio of operational risks in a daily routine is daunting.  How do you prioritize? What Operational Risk Management (ORM) process will you engage in, with so many uncertain outcomes?  Why will you sit up in bed at 3AM, to read the latest alert on your smartphone?

In October of 2012, this ORM blog discussed the topic of "Algo Bots" and "Dark Pools".  Machine language talking to other machines, to make optical network speed decisions and more precise, "Trust Decisions."  What is the risk of a low probability and high consequence incident when humans are taken out of the equation?  Dave Michaels of Bloomberg explains the current focus:
Mary Jo White’s blueprint for imposing tighter controls on high-frequency traders and some of the murky venues they inhabit stops short of a crackdown. 
The U.S. Securities & Exchange Commission’s plan, unveiled by White in a speech this week, advanced some new ideas while borrowing heavily from existing proposals and measures that already have support on Wall Street. While stock exchanges, rapid-fire traders and private trading venues known as dark pools all would come under new scrutiny, White didn’t embrace the kind of tighter restraints that have been enacted in countries such as Australia and Canada. 
White isn’t acting in a vacuum. She is responding to political pressures raised by an investigation by the New York attorney general into whether speed traders prey on slower-moving investors as well as a book by Michael Lewis, “Flash Boys,” that condemned the role of exchanges and brokers in enabling unfairness. She announced the initiatives even as she said U.S. markets aren’t rigged and serve the goals of retail and institutional investors.
As an Operational Risk Management (ORM) professional, you have to stay on the edge.  You must imagine the future and dive into the current R&D of innovation.  Being a futurist is staying on the bleeding edge of technology and this is just one facet of the risk mosaic.  The other and more human factor oriented component are the TTP's.  Tactics, Techniques and Procedures (TTP) are what you need your own "Opposition Research" team to be studying.  This is your opportunity to gather the intelligence on your competition and simultaneously look at your own vulnerabilities.  Sam Mamudi and Keri Geiger explain:
The U.S. Securities and Exchange Commission cited Wedbush Securities Inc. and Liquidnet Holdings Inc. for violations of stock market rules, taking tangible steps a day after Chairman Mary Jo White outlined her plan to improve Wall Street trading. 
Wedbush, which the SEC said is among the five biggest Nasdaq Stock Market traders, failed to vet clients who broke the law as they placed billions of dollars of transactions in the stock market, the regulator said. Two current and former Wedbush executives, Jeffrey Bell and Christina Fillhart, were also targeted in the complaint. 
Liquidnet, one of the biggest independent dark pool operators, agreed to pay a $2 million fine for not living up to client secrecy standards on its private trading platform.
So what?  The Rise of the Machine Traders:
In the beginning was Josh Levine, an idealistic programming genius who dreamed of wresting control of the market from the big exchanges that, again and again, gave the giant institutions an advantage over the little guy. Levine created a computerized trading hub named Island where small traders swapped stocks, and over time his invention morphed into a global electronic stock market that sent trillions in capital through a vast jungle of fiber-optic cables. 
By then, the market that Levine had sought to fix had turned upside down, birthing secretive exchanges called dark pools and a new species of trading machines that could think, and that seemed, ominously, to be slipping the control of their human masters. Dark Pools is the fascinating story of how global markets have been hijacked by trading robots--many so self-directed that humans can't predict what they'll do next.
So how do you mitigate the potential risk of a rogue algorithm? Some have devised a mechanism called a circuit-breaker. In other words, an alarm that something is not normal. Let's slow down until we can understand what is going on here. What are some other ways that we could potentially address the threat or the vulnerability? Was the "Flash Crash" a weak signal of a pending melt down of the complete system?

Or is this just the next natural phase of the future growth curve.  Who will you put your faith in for your next "Trust Decisions"...

01 March 2014

RSA Conference 2014: The Aftermath and the Consequences...

The 2014 RSA Conference USA is complete and yet what have we learned?  Operational Risk Management (ORM) is still top of mind from the "Board Room" to the back office.  The mitigation strategies are permeating the 3rd Party supply chain, as management realizes that operational risks really do exist with partners and suppliers.  By now the RSA attendees are reviewing their notes, connecting with people on LinkedIn and sorting the stack of business cards on their desk.  Now what.
  • Have some of the largest retailers been the victims of massive data breach hacks?  Yes.  Have those attendees of the RSA Conference who downloaded the mobile app been exposed to a potential data leak of their information.  Yes.
  • Meanwhile, Operational Risks exist far beyond Moscone and San Francisco.  Have financial institutions been fined by government regulators over alleged violations of the sale of mortgage securities, that lead to the 2008 financial crash?  Yes.  
  • Have the age old competitive intelligence tactics evolved into full blown "Industrial Espionage" funded and supported by nation states?  Yes.
  • Has the polar vortex created a vast economic risk for millions of businesses due to adverse weather? Yes.
And the Operational Risks to your organization will continue, that is for certain.  How after a week of RSA can you return to your enterprise and know where to begin?  What to change.  What new initiative to begin.  What new vulnerability to remediate.  Don't worry, the list will not be getting any shorter.  The priorities however may be changing.

So maybe it is time for a new "Consequence Assessment."  Here are the key variables for the rows of your matrix:
  1. Loss of life:  Likely fatality count.
  2. Economic damage:  Estimated costs of the attack or hazard.
  3. Psychological impact:  Considerations of change in population behavior toward social functions.
Now, the consequence levels become your columns of the matrix:
  • 0 - None or Negligible
  • 1 - Minor
  • 2 - Moderate
  • 3 - Significant
  • 4 - Catastrophic or Severe
In order to make the consequence assessment relevant and applicable to your business size, industry sector and geographic location, you now need to define each of the cells of the matrix.  So as an example, if we go to the matrix cell of Economic Damage / Moderate (2), what is your definition?  In the range of $1 billion to $10 billion.

If you are JPMorgan Chase then this may be the case for a consequence of legal liabilities, due to adverse litigation by the U.S. government in the Madoff case:
JPMorgan Chase has been fined more than $2 billion for violations of the Bank Secrecy Act tied to failure to report suspicious activity related to Bernie Madoff's decades-long, multi-billion dollar Ponzi scheme. Madoff was sentenced in 2009 to 150 years in prison for his deception. 
The fines against Chase were the result of three settlements. A settlement with the U.S. Attorney's Office for the Southern District of New York included a $1.7 billion penalty; a separate settlement with the Office of the Comptroller of the Currency included a $350 million penalty. Additionally, the Treasury Department's Financial Crimes Enforcement Network fined Chase $461 million for BSA-related violations. But FinCEN determined that its fine was satisfied by Chase's payment to the U.S. Attorney of New York.
If you are a mid-level business enterprise in the software industry that develops an "App" for consumers to file their income taxes online, then the metrics will be different for a moderate consequence of "Economic Damage." Your matrix will be entirely different and fine tuned to what is relevant in your industry sector.

The Loss of Life category will be an interesting exercise.  None or Negligible will be zero fatalities. Yet how do you define the difference between minor (1) and moderate (2).

The Psychological Impact category will span:

0 - None or Negligible = No major change in population behavior; no effects on social functioning
to
4 - Catastrophic or Severe = Loss of belief in government and institutions; widespread disregard for official instructions; widespread looting and civil unrest

Once you have designed your particular matrix for your size and type of business, the real work begins. You must now begin developing the "Use Cases."  What are the scenarios that you will apply to the exercise that will take place next with the effected stakeholders?

In a generic fashion, you will design specific and customized scenarios that address the major business revenue components of your particular enterprise.  You are imagining an attack or hazard outcome, that impacts that component of your business.  Such as these typical cases:
  • Earthquake destroys data centers
  • Tsunami overcomes nuclear reactors
  • Data hack exposes millions of customers PII
  • Infectious disease outbreak across work force
  • Government prosecutes for violations of regulatory laws
  • Employee sues company for management harassment
  • New Customer Order Management system launch encounters substantial bugs/failures
After you have cleaned off your desk from a week away at RSA, the work really begins.  Start your new "Consequence Assessment" soon.  Gather senior executives for an off-site for two days to review the new scenarios you have designed.  Get their independent feedback and perception of the variables of your matrix.  Ask your Board of Directors for the resources and budgets to address the outcomes and insights from the exercise.
“ Man must be arched and buttressed from within, else the temple will crumble to dust. ”
— Marcus Aurelius Antoninius

04 January 2014

Black Swan: Strategy Execution for the "Outlier"...

The Black Swan is a surprise event and the idea that a catastrophe can strike without warning. What does your organization plan for? The low consequence high frequency incident or the high consequence low frequency incident? The ratio can tell you what your "Resilience" factor is to Operational Risk loss events. Key Performance Indicators (KPI's) can give you some forward looking view into the risk portfolio yet what about the resilience to the Black Swan?
A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation that makes it appear less random, and more predictable, than it was. The astonishing success of Google was a black swan; so was 9/11. For Nassim Nicholas Taleb, black swans underlie almost everything about our world, from the rise of religions to events in our own personal lives.

Why do we not acknowledge the phenomenon of black swans until after they occur? Part of the answer, according to Taleb, is that humans are hardwired to learn specifics when they should be focused on generalities. We concentrate on things we already know and time and time again fail to take into consideration what we don’t know. We are, therefore, unable to truly estimate opportunities, too vulnerable to the impulse to simplify, narrate, and categorize, and not open enough to rewarding those who can imagine the “impossible.”
Your organization is no doubt spending time on the Operational Risk Management (ORM) events that consistently are in the high frequency "In Your Face" category. In a highly regulated industry sector such as finance, health care or energy the oversight mechanisms require a continuous analysis of risk based upon the criticality of these sectors to the overall resilience of the economy. Yet it is the "Outlier" incident that comes at the most unexpected time that is the real threat and the incident catalyst, that could be your "Black Swan". You never know when it is going to be coming, so you must plan, prepare and imagine that someday it will happen.

Enabling Global Operational Risk Management (ORM) requires thinking beyond models and outside the box analysis of the "Resilience Factor," should an outlier impact the organization, the state or the country. The resources, personnel and systems focused on these areas of risk are small today. But not for long. Just ask those people who had been working 24/7 since the "Fukushima" or "Lehman Brothers" crisis. Or more importantly, the plaintiff lawyers preparing their briefs for the inevitable aftermath of litigation over, who knew what, when.

One prediction into the future could be that litigation will follow all "Black Swan" incidents. If you are in a highly vulnerable industry sector because it's part of the critical infrastructure of the global grid, then you already know you are in the middle of the target zone. What is amazing to many in the after-action reporting is how much we continue to under estimate the magnitude of a lack of planning and resources devoted to these low frequency high consequence events.  Enter Target Corporation:
Is Target to Blame for Its Data Breach? Let the Lawsuits Begin 
By Joshua Brustein December 26, 2013 
The lawsuits started almost immediately after Target’s (TGT) admission that hackers had stolen information related to the credit-card accounts of 40 million shoppers. At least 11 customers are now pursuing class-action suits against the retailer, claiming it was negligent in protecting their data. 
Losing control of sensitive customer data is a fact of life for American companies. They’re collecting more of it, and they are often outgunned by hackers, who are highly motivated to get at it. It’s not even clear how much legal responsibility they have to protect it. “There is limited judicial guidance on what constitutes negligence in the cybersecurity area,” says Craig Newman, a partner at Richard Kibbe & Orbe who follows legal issues related to security.

16 March 2013

Legal Risk: Over-The-Horizon Digital Radar...

Operational Risk Management is a primary responsibility with an organizations General Counsel. Why?
"The definition includes Legal risk, which is the risk of loss resulting from failure to comply with laws as well as prudent ethical standards and contractual obligations. It also includes the exposure to litigation from all aspects of an institution’s activities."
So if you are a General Counsel or the Chief Legal Officer, your radar is consistently tuned to the "Over -The-Horizon" (OTH) risks that may impact your company, right?  The fact is that managing risk from the General Counsels office may be significantly different than what managing risk means from the CIOs office.

Loss events associated with peoples workplace behavior are many times treated differently than those events associated with a computer "intrusion" or a data breach, that was also caused by human behavior.  The law is a battleground that continues to keep an entire industry busy with offensive and defensive activities and the transfer of risks from one party to another.

What is the legal risk difference between the diversion of company funds to pay bribes in a foreign country and the theft of company trade secrets?  You see, the laws associated with these loss events have different statutes, penalties and legal risk:
On December 17, 2012, Germany-based insurance and asset management company Allianz SE paid more than $12.4 million to settle with the SEC over violations of the books and records and internal control provisions of the FCPA. The activity in question concerned improper payments to government officials in Indonesia. Following common FCPA procedure, Allianz did not deny or admit the SEC’s inquiry. The company disgorged $5.3 million in profits, paid a penalty of $5.3 million, with $1.8 million in prejudgment interest. 
The SEC stated that it uncovered 295 insurance contracts on government projects that were obtained or kept by improper payments totaling $650,626. The payments were made by Allianz’s Indonesian subsidiary. 
The conduct occurred from 2001 to 2008, at which time Allianz was considered an “issuer” under the FCPA because of its activity on the New York Stock Exchange. Even though it was not listed on the exchange, the presence of its bonds and shares on the market made it an issuer and subjecting it to the jurisdiction of the FCPA. The investigation was initiated internally using outside counsel after a whistleblower complaint in 2009.
On December 28, 2012, President Obama signed the Theft of Trade Secrets Clarification Act. S. 3642 (112th). The Clarification Act is a direct response to the Second Circuit’s decision in U.S. v. Aleynikov, 676 F.3d 71 (2nd Cir. 2012). (See details below.) In Aleynikov, the Second Circuit overturned a criminal conviction under the Economic Espionage Act 18 U.S.C. § 1831, et seq., after the court determined that the stolen source code was only used internally for a high-frequency trading system and was not “related to or included in a product that is produced for or placed in interstate or foreign commerce.” The Clarification Act expands Section 1832(a) to cover internal trade secrets “related to a product or service used in or intended for use in” commerce. In addition to the source code at issue in Aleynikov, this expansion could include internal processes of doing business or gathering information that may not qualify for traditional patent protection. More broadly, the quick reaction shows the importance that Congress attaches to this area of the law and puts individuals and companies on notice that increased indictments may occur down the line.
The ethics, compliance and legal components of Operational Risk Management comes down to "Achieving a Defensible Standard of Care" in your organization.  The risk exposures that face your organization will also occur from a more immediate impact, due to a loss of reputation and potential loss of market value.  On all fronts, the stakes remain high.

The modern day legal enterprise is still reactive and slow to respond to the changing environment around it.  The daily battle with legal risk is slow, compared with other risk management fronts within the institution.  The speed of response and the focus on preventive, preemptive or proactive actions is what sets apart the mental states of all of your security risk professionals.  Some people have seconds or minutes to decide and act, others have the luxury of days, months and years.

Unfortunately, for most the costs associated with legal risk are high, no matter who prevails in an incident or case. This fact alone, is why the introduction of a new generation of automated tools and the memory of computer-based evidence is so important.  Decision Advantage.  The law and the law industry is quickly playing catch up.  Practitioners from the technology and legal industry are now even more integrated, while the courts interpret the implications of their rulings on an accelerating mobile digital global society.

You and your team have a tremendous amount of new knowledge to gain, or your enterprise will be consumed by the volume of new Operational Risks unfolding before it.  How complex could this be?

The 1983 movie "WarGames" led to an anti-hacking law with felony penalties aimed at deterring intrusions into NORAD. Over time, it became broad and vague enough to ensnare the late Aaron Swartz.

07 December 2012

Top Ten Mistakes: Board of Directors Risk...


A few years ago, Randy Myers article in Corporate Board Member Magazine discussed a Top Ten List for the Board of Directors. In light of the current state of corporate performance, we would like to revisit the most common mistakes.

General Counsel to Directors: Your 10 Most Common Mistakes

The in-house lawyers think that you've got a lot to learn about risk, trust, and reward. And when there's trouble, you too often fail to follow the Boy Scout creed: Be Prepared. By Randy Myers

1. Not Asking Questions
2. Failing to Understand the Company and the Risks it Faces
3. Failing to Lead on Ethics and Compliance
4. Not Insisting on a Crisis-Management Plan
5. Speaking out in a Crisis Before the Facts are in
6. Relying on the Wrong Outside Counsel
7. Failing to Understand Attorney-Client Privilege
8. Underestimating Regulators
9. Giving too Much Leeway to Rainmakers
10. Getting Caught Up in the dilemma of False Options
And as Randy so clearly states: "Serving on a corporate board isn't easy. Avoiding these common mistakes should be."

We can't accept that No. 4 even is on this list. No. 2 and No. 3 is ever so common place. And No. 7 is not a surprise. But what continues to amaze even those professionals associated with consulting to the Board of Directors is No. 8.

The Chief Risk Officer (CRO) is the independent keeper of oversight in the corporate enterprise. Should any organization be the subject of an investigation by the SEC, FTC or any other government regulator, they need to look to the CRO. It's the job of any CRO to keep regulator awareness at a high level and to let the business be in charge of risk management. Whenever you see a CRO getting involved in managing the risks of the business, then the independence and clarity of oversight has been extinguished.

The General Counsel and the Chief Risk Officer must work hand-in-hand to follow the Boy Scout creed:

Be Prepared.

24 November 2012

IO Convergence: Cyber Warfare Unified Taxonomy...


Information Operations (IO) is an Operational Risk Management priority in both the public and private sector these days.  Is it lawful for a U.S. company and U.S. citizens to train and perform cyber warfare activities on behalf of a foreign country?

The Washington Post reports:
By , Published: November 22
In the spring of 2010, a sheik in the government of Qatar began talks with the U.S. consulting company Booz Allen Hamilton about developing a plan to build a cyber-operations center. He feared Iran’s growing ability to attack its regional foes in cyberspace and wanted Qatar to have the means to respond. 
Several months later, officials from Booz Allen and partner firms met at the company’s sprawling Tysons Corner campus to review the proposed plan. They were scheduled to take it to Doha, the capital of the wealthy Persian Gulf state. 
That was when J. Michael McConnell, a senior vice president at Booz Allen and former director of national intelligence in the George W. Bush administration, learned that Qatar wanted U.S. personnel at the keyboards of its proposed cyber-center, potentially to carry out attacks on regional adversaries. 
“Are we talking about actually conducting these operations?” McConnell asked, according to several people at the meeting. When someone said that was the idea, McConnell uttered two words: “Hold it.”
A common taxonomy was developed years ago for the cyber terms of the computer and network incident domain. Now we need to make sure we all understand what we mean when we say Information Operations policy as it pertains to the digital world.

As an example, in the context of the digital attacker we have Sandia Labs Taxonomy:
  • Hacker
  • Spies
  • Terrorists
  • Corporate Raiders
  • Professional Criminals
  • Vandals
  • Voyeurs
Each is unique and has its own domain or category. We are sure that the same could be used for the context of attackers in the non-digital world, possibly with the exception of Hacker. However, the definition of corporate raider in the off line domains may not be synonymous with the on line domain of cyber incidents.

If we look at the categories that make up the entire "Incident" that Sandia Labs has utilized, we see the following:
  • Attackers
  • Tool
  • Vulnerability
  • Action
  • Target
  • Unauthorized Results
  • Objectives
Without combining the context under each category, we lose the impact of what we are trying to make contextual with regard to an "Incident". We need to make sure that the anti-terrorism taxonomies of the off line and on line domains can be utilized together to describe the attributes of an "Incident". We need to break down the sub-categories as well. For instance, in the Sandia Labs Taxonomy for the Objectives category we have:
  • Challenge, Status, Thrill
  • Political Gain
  • Financial Gain
  • Damage
When we move to the off line domain and are doing risk mitigation and preparedness exercises for anti-terrorism we utilize another set of words to describe and evaluate infrastructure threats and hazards. Five factors here are:
  • Existence addresses the question of who is hostile to the assets of concern?
  • Capability addresses the question of what weapons have been used in carrying out past attacks?
  • History addresses the question of what has the potential threat element (aggressor) done in the past and how many times?
  • Intention addresses the question of what does the potential threat element hope to achieve?
  • Targeting addresses the question of do we know if an aggressor is performing surveillance on our assets?
The Washington Post reports:
By , Published: November 14 
President Obama has signed a secret directive that effectively enables the military to act more aggressively to thwart cyber­attacks on the nation’s web of government and private computer networks. 
Presidential Policy Directive 20 establishes a broad and strict set of standards to guide the operations of federal agencies in confronting threats in cyberspace, according to several U.S. officials who have seen the classified document and are not authorized to speak on the record. The president signed it in mid-October.  The new directive is the most extensive White House effort to date to wrestle with what constitutes an “offensive” and a “defensive” action in the rapidly evolving world of cyberwar and cyberterrorism, where an attack can be launched in milliseconds by unknown assailants utilizing a circuitous route. For the first time, the directive explicitly makes a distinction between network defense and cyber-operations to guide officials charged with making often-rapid decisions when confronted with threats. 
The policy also lays out a process to vet any operations outside government and defense networks and ensure that U.S. citizens’ and foreign allies’ data and privacy are protected and international laws of war are followed. 
“What it does, really for the first time, is it explicitly talks about how we will use cyber-
operations,” a senior administration official said. “Network defense is what you’re doing inside your own networks. . . . Cyber-operations is stuff outside that space, and recognizing that you could be doing that for what might be called defensive purposes.”
We believe that as our cultures, countries, agencies and professionals work together on Information Operations (IO) and online counter-terrorism initiatives, we are going to have to develop a solid taxonomy. It will provide the foundation for our clear and accurate risk management methodologies and incident management systems, being developed by relevant organizations in mutual collaboration.

Once we have accomplished this fundamental understanding, then true Critical Infrastructure Protection (CIP) cooperation and coordination will occur.

25 February 2012

RSA Conference: CSO Insomnia Over Insider Threat...

Next week in the U.S. there will be thousands of risk management and security professionals invading the RSA Conference in San Francisco. The myriad of topics, education and case studies are worth examining to see what is on the mind of these thought leaders and practitioners who are also designated speakers. You can even look to the popular press to see what the vibe is on what this years biggest worries will be:

  1. Mobile Devices
  2. Advanced Persistent Threat
  3. Big Data Privacy
  4. Hacktavists

However, if you spend some time to drill down on each of these topic areas and really look at the actual presentations of the presenters, some are based upon real cases and research and others are not. The one presentation that caught our eye and continues to be what some savvy CSOs would say keeps them sleeping with one eye open each night, is their insomnia over the "Insider Threat." That person or organized group of unidentified subjects that are there to recruit vulnerable people into initiating or perpetuating crimes against the organization.

Dawn Cappelli runs the Insider Threat Center at the Software Engineering Institute and highlights these areas of concern from their research and analysis of real cases:

The CERT Top 10 List for Winning the Battle Against Insider Threats

Dawn M. Cappelli Director, CERT Insider Threat Center CERT Program, Software Engineering Institute Carnegie Mellon University

  • 10. Learn from past incidents
  • 9. Focus on protecting the crown jewels
  • 8. Use your current technologies differently
  • 7. Mitigate threats from trusted business partners
  • 6. Recognize concerning behaviors as a potential indicator
  • 5. Educate employees regarding potential recruitment
  • 4. Pay close attention at resignation / termination!
  • 3. Address employee privacy issues with General Counsel
  • 2. Work together across the organization
  • 1. Create an insider threat program NOW!


Number Three on the list is certainly on the top third and for good reason. Employees and the policy decisions on what data is owned by the company and owned by the employee is of grave concern these days in the United States. Now after so many years it looks as if this issue is going to get more heated and see the light of day from a congressional point of view. Yet the CSO must feel that the ability for the safeguards necessary to keep the organization safe and secure are not in place yet. Catherine Dunn of ALMs Corporate Counsel sheds more light on this:

According to a new White House report on consumer data privacy protection, trust is worth a lot of money to U.S. businesses—users have to know their data will be protected if the economic engine of digital innovation is to keep roaring. Ergo, the U.S. needs a privacy framework that’s “flexible” enough to accommodate industry innovation, and comprehensive enough that consumers will feel safe—and keep clicking.

But trust between consumers and companies in the U.S. is only part of the equation. There’s another important element, too: how compatible U.S. safeguards are with those of the rest of the world, and particularly Europe. This new proposal arrives a month ahead of a conference on data protection between E.U. and U.S. officials in Washington, D.C., leading to questions about whether Europe and the U.S. are any closer to getting on the same page when it comes to data privacy.

The answer not only depends on who you ask, but also what section of the White House’s report you’re looking at. The white paper lists seven principles and stresses that these principles should form the basis of voluntary codes of conduct adopted by industry. Once adopted, the Federal Trade Commission would have the power to enforce compliance to those codes. The paper also includes a call for Congress to pass legislation based on these principles, and devotes a section to “international interoperability”—which considers how data can be sent across international borders without violating laws on either side of the transaction.

This is where we need to make sure we understand the difference between what privacy issues have to do with a company employee and the privacy associated with just a U.S. consumer, who is not an employee but perhaps a member, client or customer of the organization.

If we go back to the big worries at RSA and combine this with the employees who are operating at the "Speed of Business" in your enterprise, you begin to see the difference. Actually, if you think about it some more, every employee of the organization has a duty to care for the information inside the organization, in order to better protect the assets of the enterprise but simultaneously the assets of the consumer.

The consumer assets are their "Personal Identifiable Information" (PII) and this represents in many cases what the organized criminals are after in the first place. This is where the outside recruitment threat starts to have its nexus. However, even the highly trained and state sponsored agents who are inside the enterprise to steal corporate or national security secrets are far and few these days. That may be surprising to some, but if you look at how the exfiltration of data is taking place it's almost all automated. No human intervention is required.

If that is the case, then what is Dawn Cappelli and the Insider Threat Team at CERT so concerned about from their research insights:

Criminal enterprises mask their fraud by involving multiple insiders who often work in different areas of the organization and who know how to bypass critical processes and remain undetected. In several cases, management is involved in the fraud. Those insiders affiliated with organized crime are either selling information to these groups for further exploitation or are directly employed by them. Ties to organized crime appear in only 24 cases in the CERT insider threat database and are characterized by multiple insiders and/or outsiders committing long-term fraud.
All of the insiders involved with organized crime attacked the organization for financial gain. The insiders usually were employed in lower level positions in the organization, were motivated by financial gain, and were recruited by outsiders to commit their crimes. The average damages in these cases exceed $3M, with some cases resulting in $50M in losses.


Now you know why your CSO is headed to the RSA Conference this week and why they are sleeping with one eye open these days.

01 October 2011

Deepwater Energy Risk: Protecting Business Performance...

The Operational Risk professionals are applying the use of effective software tools in the Energy Sector. After all, the core disciplines of OPS Risk lie with safety and security and the current reality of deepwater drilling beyond 8,000 feet of ocean is here now.

There are few organizations that understand the risks associated with drilling and capturing precious natural resources under these demanding conditions more than the Marine Well Containment Company, (MWCC) based in Houston, TX USA. This new and quickly expanding consortium of ten energy exploration companies have banded together to address the "All Hazards" requirements as a result of the Deepwater Horizon catastrophe. Never before, have so few private sector energy companies converged to take on readiness, and managing operational risks with so much capital and mission focus.

Simultaneously, others close to the maritime risk management industry such as Lloyds Register Group have embarked on the bold mission to assist organizations like MWCC in the future quest for our insatiable thirst for energy. They too, understand the necessity for mitigation and prevention of another Macondo incident where a blowout preventer failed:

ModuSpec BV and Scandpower AS, members of the Lloyd’s Register Group, are developing a new tool with origins from the nuclear power industry that may prove highly useful to subsea engineers, offshore drilling managers, and regulators.

Operational Risk Management (ORM) is the process that evaluates the likelihood of a casualty occurring while comparing it to its associated consequences. BOP Monitor, a new tool under development by Scandpower applies ORM principles in a highly specific manner to one of the most important, and highly complex systems on board a drilling rig, the blow out preventer.

Last year’s Deepwater Horizon disaster cast an enormous spotlight on blow out preventer technology because the one sitting atop the Macondo Well failed to accomplish its mission, and millions of gallons of oil spilled into the sea. A one-in-a-million chance? Perhaps. In the decades since subsea blowout preventers have been used, countless have worked as-designed mitigating the disastrous consequences we all saw last summer. As the industry moves toward the arctic however, failure of these systems is absolutely not an option and risk management is of utmost importance to operators and coastal states.

The combination of MWCC and Lloyds Register to address the challenges ahead in deepwater drilling is a natural, in the Gulf of Mexico and beyond. Perhaps even more so, is the division Lloyds Register Quality Assurance (LRQA) who are experts in Business Assurance and protecting business performance. They are the people who go beyond the words in a regulation or international standard to apply a holistic and multi-faceted approach to your business achieving higher performance. MWCC will need that business assurance and performance management going forward if they are to work in concert with the United States regulatory agencies such as Bureau of Ocean Energy Management, Regulation Enforcement (BOEMRE).

All of the plans and processes will not be enough for those operators who are drilling in deepwater. This is exactly why exercising and testing those people, plans and processes will be a verified requirement:

Tracking and verification of exercise requirements for spill responders is an BOEMRE function that ensures that all responders have the required experience and expertise to respond to an offshore facility spill. Operators are required to conduct annual Spill Management Team “table top” exercises. These drills are required to test the Spill Management Team’s organization, communication, and decision-making in managing a response. The operator is also required to conduct an annual deployment exercise of the equipment staged at onshore locations identified in their plan. Each type of equipment staged onshore must be deployed and operated every 3 years. The operator is required to exercise their entire response plan every 3 years. Another exercise that tests the ability of the operator to communicate information in a timely manner is the required annual notification exercise required for every facility that is manned on a 24-hour basis. The operator must notify BOEMRE at least 30 days prior to these drills occurring. This notice provides an opportunity for BOEMRE to witness the exercise or to request changes in the frequency or location of the exercise, equipment to be deployed and operated, or deployment procedures or strategies. BOEMRE can also evaluate the results of these exercises and advise the owner/operator of any needed changes in response equipment, procedures or strategies.

The operational risk readiness factor is at the core of all of the exploration companies as it pertains to the Safety and Environmental Management Systems (SEMS). All of the MWCC consortium companies will already be well versed in "Operating Integrity Management Systems" yet, as all ten come together to work on a combined solution, a baseline of standards and guidelines will be paramount to their inevitable success.

Remember, all of this focus is on the prevention of another "All Hazards" incident. Much of which stems from the lack of confidence in equipment or procedures being replicated by humans, at just the right moment and if an emergency condition presents itself. That is why testing and exercising the multi-facets of the entire spectrum of threats is necessary, beyond those related just to the equipment integrity or failure:

More specifically, the goal of an offshore energy exploration and production safety regime must ensure that:

• Life, environment and property are protected in an effective, consistent, transparent and predictable way; both for those directly affected and involved in offshore operations.

• Risks are properly evaluated and all prevention and mitigation measures are identified;

• Control measures are implemented and maintained by all parties in accordance with mandatory risk assessments as well as what is prescribed by regulation;

• Conditions of safeguards, facilities, procedures, personnel and organizations are continuously monitored throughout the lifetime for proper functioning and compliance with all regulatory requirements and to assure that risks do not increase;

• Technical innovation and efficiency improvements can be implemented safely and responsibly.


And then there is the kind of risk, that many are still not thinking about in the Gulf of Mexico. The risk that exists in other offshore drilling regions of the globe today:

Gunmen attack ExxonMobil supply vessel kidnapping one, wounding another


By Dorothy Davis

Industry sources have reported that gunmen have attacked a ship supplying an ExxonMobil (NYSE:XOM) oil rig off the coast of Nigeria, kidnapping one crew member and injuring another.

Nigel Cookey-Gam, a spokesman for the ExxonMobil subsidiary Mobil Producing Nigeria (MPN) told The Associated Press that the kidnapping happened early Friday (09/30) off the coast of Nigeria's Akwa Ibom state.

"Mobil Producing Nigeria, operator of the joint venture with the Nigerian National Petroleum Corporation, confirms that in the early hours of Friday, some armed men attacked a supply vessel near one of our platforms, offshore Akwa Ibom State," Cookey-Gam offered in the official statement. “The incident has been reported to security and relevant government agencies”

According to ExxonMobil, MPN is the second largest oil producer in Nigeria having begun production of crude oil in February 1970 from the Idoho field, located off the coast of Akwa Ibom State.

Violence and extortion driven kidnappings have been prevalent in Nigeria’s oil and gas -rich southern delta since 2006 when militants kicked-off a series of attacks targeting oil companies. In 2009 a government amnesty program offering Niger Delta rebels an unconditional pardon and cash payments brought about a short period of reprieve, but has not been successful in quelling the targeted violence in mostly impoverished the region.


Deepwater Energy Risk in the next decade will be expanding off the coast of Brazil and in the Arctic:

In a warming and changing Arctic, China is stepping up its activities in the Arctic Ocean Basin. While China’s interests and policy objectives in the Arctic Ocean Basin remain unclear, Beijing is increasingly active and vocal on the international stage on issues that concern the region. To that end, China is actively seeking to develop relationships with Arctic states and participate in Arctic multilateral organizations such as the Arctic Council. The region includes a rich basket of natural resources: The U.S. Geological Survey estimates that 25 percent of the world’s undiscovered hydrocarbon resources are found in the Arctic region along with 9 percent of the world's coal along with other economically critical minerals. There is presently scarce open source information on China's Arctic policy and very few public pronouncements on the Arctic by Chinese officials.

22 January 2011

Digital Paradox: Privacy v. Security...

The media communications and advertising industries are buzzing over the new U.S. Federal Trade Commission report and framework entitled: Protecting Consumer Privacy in an Era of Rapid Change. The Operational Risk Management implications to your enterprise could be significant if you currently do not understand how your marketing department provides disclosures or manages consumer collected data. If you think that you are protected because you outsource to a 3rd party, then think again. The power to the consumer is increasing and the data privacy laws are playing a quick game of catch-up on regulation:

Scope: The framework applies to all commercial entities that collect or use consumer data that can be reasonably linked to a specific consumer, computer, or other device.

Companies should promote consumer privacy throughout their organizations and at every stage of the development of their products and services.

With 500 Million plus people who are self-profiling themselves on Facebook these days, you might wonder if they even truly think about their privacy. See Controlling How You Share, Facebook
A variety of business models involve practices that fall outside the proposed “commonly accepted practices” category. These include, for example, a retailer collecting purchase information directly from a consumer and then selling it to a data broker or other third party that may be unknown to the consumer. Other examples include online behavioral advertising, in which an online publisher allows third parties to collect data about consumers’ use of the website, as well as social media services, where the service or platform provider allows third party applications to collect data about a consumer’s use of the service. In addition, as noted above, using deep packet inspection to create marketing profiles of consumers would not be a commonly accepted practice.

The new framework and panel discussions has focused on the Operational Risks associated with collecting, storing and sharing data on consumers. The regulations that change going forward to assist in consumer protections and disclosures may not have much impact on whether the consumers "Personal Identifiable Information" (PII) is disclosed to nefarious transnational criminal syndicates without their permission.

If you are a U.S. government military employee you may have received notice lately from yourPenFed Credit Union that you too may have your PII in the hands of people that will use it for monetary gain. The continuous loss of data by institutions has now been verified as just another criminal business enterprise by organized crime and in many cases sanctioned by nation states. The data protection and data theft game is the modern equivalent of bank robbery yet it is moving at the speed of electrons across fiber optic networks world wide.

And now that this accelerating consumer issue of cybersecurity has made it's way to The White House, one can only wonder what may change. The cost to business is now $204.00 per record according to well respected research by Ponemon Institute. The MOU with DHS, Department of Commerce and the Financial Services Sector Coordinating Council (FSSCC) remains the window dressing on another unfunded effort to deter the cyber plague before us.

There is no shortage of people reporting about the breaches (this blog included), the hacks and the data leakage via employees using Peer 2 Peer file sharing software within the walls of their Fortune 500 company or government agency. Some people who are disclosing the information are doing it with alternative motives and rarely try to provide a potential solution to the problem.

So what can a PenFed or major U.S. Government agency do, to stem the tide of the growing digital tsunami of data thefts and transnational economic crime or acts of espionage? There is not one solution nor is there ever going to be a day when it all comes to an end. Which brings us to the mind set shift that is necessary to make a difference.

The Security vs. Privacy legal topic is somewhere in the mix of the solution. The education of our digital natives at a young age is another. Many kids know how to type with their thumbs better than they can write a legible letter to grand mother. And finally, the implementation of new technologies that will enable law enforcement to their jobs more effectively.

Now back to the mind set shift. Cecilia Kang of the Washington Post reports:

As the United States looks at ways to better protect Internet users’ privacy, Europe is going through its own update of online privacy rules. The 27-nation European Union is taking a more aggressive approach to privacy by setting higher bars for how data can be collected on Web users.

European laws prohibit Web sites from tracking users without their permission. The E.U. is also weighing legislation that would let users delete all their information from a Web site, such as Facebook, and transfer data from one wireless provider to another without leaving profiles behind.

Viviane Reding, the vice president of the E.U. Justice Commission and head of privacy regulation, visited The Post on Wednesday to talk about her approach to protecting users in the age of Internet over-sharing. On Thursday, she is scheduled to meet with U.S. Attorney General Eric Holder to discuss ways the E.U. and U.S. can cooperate on safeguarding consumers' personal information, including data on travel and finances. The talks may also touch on the recent disclosure of classified documents by Wikileaks.

04 October 2010

Stuxnet: Digital Sabotage of Critical Infrastructure...

The Chief Information Security Officer's (CISO) are getting significant new understanding of the new threat emerging in the digital domains. The Energy, Chemical, Water, Transportation and other Critical Infrastructure sectors are on high alert. The Operational Risks associated with their Programmable Logic Controller (PLC) systems using Siemens technologies are being attacked. Stuxnet is a new worm that has emerged over the past few months and is being analyzed from several vectors. One analysis that is forthcoming is who developed this new sophisticated industrial sabotage cyber weapon? Let's consider this logic from Ralph Langner:

Many aspects of Stuxnet are so completely different from malware as we know it that it's only natural that so many hard-working experts at some point in the analysis ended in frustration. The best way to approach Stuxnet is not to think of it as a piece of malware like Sasser or Zotob, but to think of it as part of an operation -- operation myrtus. Operation myrtus can be broken down into three major stages: Preparation, infiltration, and execution.
Stage 1, preparation:
- Assemble team, consisting of multiple units (intel, covert ops, exploit writers, process engineers, control system engineers, product specialists, military liaison)
- Assemble development & test lab, including process model
- Do intel on target specifics, including identification of key people for initial infiltration
- Steal digital certificates

Stage 2, infiltration:
- Initial infiltration using USB sticks, perhaps using contractor's comprised web presence
- Weapon spreads locally via USB stick sharing, shared folders, printer spoolers
- Contact to command & control servers for updates, and for evidence of compromise
- Update local peers by using embedded peer-to-peer networking
- shut down CC servers

Stage 3, execution:
- Check controller configuration
- Identify individual target controllers
- Load rogue ladder logic
- Hide rogue ladder logic from control system engineers
- Check PROCESS condition
- Activate attack sequence

For the CISO and executives who are sitting around the latest emergency CISCO Telepresence call at companies such as Entergy, American Electric Power, Dominion Resources and dozens of others in the power grid industry; the reliability factor is uncertain.

If this new malware had an initial project budget cost of seven figures $,$$$,$$$.00 to achieve the three stages described previously, preparation, infiltration, and execution then the price will soon be more affordable. A price for a malware exploit kit such as this one as it is reengineered for other purposes or types of targets will decrease dramatically as it propagates across the Internet.

The significance of the decrease in price is that now it will be more affordable for the transnational economic crime syndicates. How they will utilize the new Stuxnet capability in their toolkit for cyber extortion, digital sabotage and other schemes remains to be seen. What is certain is that it will not be long before this becomes a reality. Gary McGraw comments further:

Stuxnet is a fascinating study in the future of malware. Not only did it reveal at least 4 0days (which are still being patched by Microsoft), it clearly demonstrated that physical process control systems of the sort that control power plants and safety-critical industrial processes are ripe for compromise.

Now that the genie is out of the bottle, it is hardly possible to stuff it back in. Expect the techniques and concepts seen in Stuxnet to be copied. Attacks on process control systems are no longer the fantasies of paranoids in tinfoil hats — they are here.


The next Operational Risk that will be on the horizon are the plaintiff law suits, each time we have an event like this one:


Pacific Gas and Electric Co. on Monday announced it would put as much as $100 million towards rebuilding areas of the Crestmoor neighborhood destroyed in the flames. PG&E president Chris Johns maintained that money in that relief fund would be spent on reconstructing the San Bruno neighborhood, not paying off potential legal claims. Nonetheless, the utility company reportedly already cut the city a $3 million check to cover expenses associated with responding to the disaster. PG&E is also expected to pay victims whose homes were destroyed up to $50,000 to help pay for their everyday necessities. “I realize money can’t return lives. It can’t heal scars, it can’t replace memories… But there does come a time for healing and for rebuilding, and we are committed to helping that happen,” Johns added.

A full probe would be required to determine what might have caused the 30-inch high-pressure gas pipeline to burst at Earl Avenue and Glenview Drive around 6:15 p.m. that Thursday evening. Thirty-seven homes were apparently leveled in the blast. A 30-foot-wide crater could also be seen in the aftermath of the explosion. Authorities evacuated over 100 people in the area immediately after the blast. Now the California Public Utilities Commission has ordered PG&E to check all high-pressure gas lines located in densely populated areas. The National Transportation Safety Board (NTSB) is leading the investigation into the fatal San Bruno natural gas explosion.


It is too early to determine the exact nature of the cause of the San Bruno, CA disaster yet the corporate general counsel's of major utilities are preparing for their defense. The legal risks could go well beyond the exact scene of the explosion. Why? As the plaintiffs examine the number of PLC and SCADA controllers involved in the area of the incident, you can be certain they will be looking at the software systems associated with them. They will be requesting the Information Technology organization at PG&E to produce evidence of their policies, procedures, and best practices as it pertains to SCADA exploits such as the Stuxnet worm.

Managing the Operational Risks associated with the Energy and Chemical "Critical Infrastructure" sectors goes well beyond the norm of security and safety. Even BP has established a new Operational Risk initiative in the aftermath of their Gulf of Mexico catastrophe.

BP is to create a new safety division with sweeping powers to oversee and audit the company’s operations around the world.

The Safety & Operational Risk function will have authority to intervene in all aspects of BP’s technical activities.

It will have its own expert staff embedded in BP’s operating units, including exploration projects and refineries. It will be responsible for ensuring that all operations are carried out to common standards, and for auditing compliance with those standards.

The powerful new organisation is designed to strengthen safety and risk management across the BP group. It will be headed by Mark Bly and report directly to incoming chief executive Bob Dudley.

The company said the decision to establish the new function follows the Deepwater Horizon accident in the Gulf of Mexico and BP’s investigation into the disaster. It is one of a number of major changes announced by Dudley as he prepares to take over his new role on October 1.

Who will be in charge of the "Stuxnet Task Force" ?